Frequently Asked Questions

1. Are your essential oils 100% pure?

Yes, all our essential oils are 100% pure essential oils and organic carrier oils. We carefully source every ingredient to ensure the highest quality in every blend.

2. How do I use essential oils safely?

Our essential oil blends can be used for aromatherapy, applied topically as a roll-on. Never ingest essential oils and always follow the instructions provided with each product on our store or refer to the product care guide card here.

3. Can I apply your essential oil blends directly to my skin?

Yes, our essential oil blends have been diluted with organic jojoba carrier oil, making them ready for direct skin application - external use only. They are designed for adult use. If you have sensitive skin, we recommend performing a patch test before use. Please see the product care guide card here for further information.

4. What are the crystals in your blends and what do they do?

Many of our blends are infused with charged crystals, each carefully selected for their unique energetic properties. Crystals are believed to carry their own vibrational frequency that can complement and amplify the therapeutic qualities of the essential oils they are paired with, supporting emotional, physical and spiritual wellbeing. Each product listing specifies which crystals are used and their intended benefits.

5. Can I take my essential oil blends with me on the go?

Absolutely! Our 10ml essential oil blend bottles are compact and travel-friendly, making them the perfect on-the-go wellness companion. Just slip one into your handbag, pocket or travel bag and enjoy the benefits of pure aromatherapy wherever you go.

6. How should I store my essential oils?

Store your essential oil blends in a cool, dry place away from direct sunlight and heat. Always ensure lids are tightly closed after use to preserve their potency and extend their shelf life.

7. Are your essential oils safe during pregnancy?

Some essential oils are not recommended during pregnancy or for individuals with certain health conditions. We always advise consulting with a qualified healthcare professional before use if you are pregnant, nursing, or have a medical condition.

8. How long will it take to receive my order?

Delivery times vary depending on your location within Australia. Once your order has been dispatched, you will receive a confirmation email with tracking details.

9. What is your return policy?

Please refer to our Returns policy here.

10. Do you ship internationally?

We are currently only shipping within Australia. As we grow, we hope to bring Pure Nectar Oils to customers around the world. Stay tuned for updates!

11. How can I contact you?

You can reach us at admin@purenectaroils.com. We aim to respond to all enquiries within 24–48 hours and are always happy to help.